What Our Clients Have to Say

At RDS, we believe that designing a home is one of the most satisfying parts of our work. We love building relationships with our clients and working with them to bring their dreams to reality. We want you to get an idea of what our clients think of their experience working with us. 

Name: Kris Cassady

How was your experience with RDS – Residential Designed Solutions?
We were remodeling our old 1800’s brick home and the foundation collapsed. I was not confident in staying with the architect that has done our original plans and needed a new architect quickly. We were homeless in a matter of minutes. 

I found Jim with RDs after some online research. I looked him up on Houzz and loved his designs. I called, explained our situation, and Jim arrived at our home site the following morning with his engineer. 

We met and designed options to build onto what was left of our house at the time. (We were awaiting all of the reports from the various structural engineers so we could determine if we could actually build onto the remaining structure.) I was really excited about the design we’d come up with.

After the reports were in, we decided that we would be better off to tear down what was left of our old home and build a new one. 

We discussed our options with Jim. Unfortunately, we were not in a position to do a complete custom design as my builder either needed to get started or put us on for the following year. I wanted to go home, so I needed plans fast!

Jim was going to send me a couple of plans that he had from The Plan Drawer, their sister company that sells stock plans. I was wrapped up in insurance stuff and kept checking my email but never received anything. So in a frantic state of mind, I ordered plans online instead of calling Jim. Then after talking to my builder about those online plans, I ordered a second set. At the 2 week mark (from talking to Jim), I emailed Jim early on a Sunday morning. He responded right away. Jim had no idea that I did not receive the plans that he had sent. Jim was able to get me the plans that same Sunday. 

THANK GOODNESS!! Both plans were amazing and now we had to make a decision that we would live with for the rest of our lives. 

What space(s) did you have redesigned, (if applicable) or did you have a new home designed?
We had a new home designed. Jim will forever hold a special place in my heart. 

What is the favorite aspect of your new home design?
I love every single thing about our home design. 

If you could change one thing, what would you change?
I made a change to the 2-story fireplace on the back wall and placed windows and a patio door there instead. I want the fireplace (and I will more than likely have my builder back to put it in). 

What was your overall experience like?
Nothing short of amazing! With all of our chaos, we ended up with one minor mistake on our plans, which was a small window in a bedroom upstairs. The plans showed it as normal size like the rest of the windows, but we didn’t accommodate for the small roof over the eat-in dining. 

None of us caught the error. Not myself, not Jim, not even my builder. It was found the day my builder was roughing in the windows. 

When I called Jim to discuss, he offered to pay for the window, taking ownership of the error. We kindly declined. 

What advice would you offer to someone who is designing a home or redesigning a space in the home?
First and foremost, do your homework like I state below, and go with your first choice!

Go to open houses, model homes, and visit websites. Really think about how you live and use your space. Don’t build something because it is popular or trending right now, as your love for something will more than likely change when a new trend comes around. I am not a trendy girl, thank goodness. Make sure you are practical when making decisions and know your local codes. Pinterest is big for some people and I used it for some ideas, which was great. I saw a picture of a master bath with this beautiful small chandelier over the tub. When I discussed this with my builder, most codes do not allow a light fixture over the bathtub. (Makes sense now that I know.) But you can put one right where it clears the tub. 

Who else did you reach out to for designing your home?
No one. I did everything else myself. I’ve never considered myself a decorator or designer at all but I have received a ton of compliments from people who have visited our home. People always ask who designed my interior and I just smile and say ME! 

Would you do it again?
Funny that you ask! I would prefer not to do it again under the rare circumstance of our house collapsing. But, Jim came to our rescue with an already busy schedule. My builder is local in our community and has been building for 35-40 years. He is a tough cookie and likes details. He usually picks architects apart as he likes the plans a certain way. Well, my builder really liked Jim and had no complaints about his plans. When my builder did have a few questions, he was able to call Jim and discuss them right away. Amazing teamwork! If we were looking to move and build again, I would probably build the other design that Jim sent me that I didn’t choose as I know it would be beautiful as well. I would use Jim and have recommended RDS many times since my experience. 

We are so happy that Kris is happy with her new home after going through so much. Let our designers help you make your dreams a reality. We’d be honored to work with you!

What Our Clients Have to Say

At RDS, we believe that designing a home is one of the most satisfying parts of our work. We love building relationships with our clients, and working with them to bring their dreams to reality. We want you to get an idea of what our clients think of their experience working with us. 

 Name: Abbas Fallah 

What was your experience with RDS – Residential Designed Solutions?
The team at RDS was very pleasant to work with. They listened to our plan and our dream for our new home. They gave us feedback to understand the implications of our design and moved on forward with the project.

What space(s) did you have redesigned, (if applicable) or did you have a new home designed?RDS designed our new home.

What is the favorite aspect of your new home design?
Our favorite is the layout and flow of the home allowing us to take advantage of the backyard view from each room.

If you could change one thing, what would you change?
Nothing, the plan is well suited for the lot.

What was your overall experience like?
Great!

What advice would you offer to someone who is designing a home or redesigning a space in the home?
The more you know what you want (really), and what you may compromise on, makes it easier for planning.

Who else did you reach out to for designing your home?
I do not recall their names. But, I reached out to two other designers.

Would you do it again?
Yes, I am working with them on a new home plan.

We are so happy that Abbas is happy with his home. Let our designers help you make your dreams a reality. We’d be honored to work with you!

Design Don’ts…Could These Hurt Your Home’s Value?

You’re excited, ready and anxious to start on your design of your new dream home or the renovation of the home you already love. At RDS, we understand as our residential designers work with clients every day to help develop their dreams to reality.

Many of the families we work with have built several homes and understand the process thoroughly but we are all inundated with so many media options from Houzz to HGTV that often the inspiration sources provided can have divergent ideas. It is our responsibility to ask you detailed questions about your ideas and work with you in making decisions that will serve you and your family best for the long term.

What you love now, or what you’ve seen on HGTV, might not work for a future buyer, and while we don’t want to think about selling, it all too often can become a reality.

What to Consider:

Investment Level: the homes in your neighborhood have a range of pricing and if you’re not careful you can spend more than you can recover if you would have to relocate unxpectedly. This shouldn’t be the only criteria to make a decision but it is an important one.

Does the design fit the home? How does the design of the home, impact the neighborhood? Creating an ultra-modern look in a traditional neighborhood might not be the best fit, especially in a historic district.

If you need to include Universal design in your existing home due to accessibility issues, then by all means, do it. But if you’re thinking of widening doors and hallways in your renovation plans to add resale value, think again. The costs may far exceed the perceived value.

Depending on where you live, don’t upgrade a kitchen beyond what is typical for the neighborhood. You can easily price yourself right out of the market and never recoup your investment. Work with our design team to find the best options to fit your home and neighborhood, while still achieving the look you want.

Not every kitchen renovation can accommodate an island without adding or repurposing space. Many times the budget limits the extent of the work and a careful redesign of the existing kitchen will provide solutions to address the functional improvements within the space.

Swimming pools…you may dream of having one, but if they’re not common in your neighborhood it may be hard to recover your investment. If you have to sell, a pool could be a deterrent to buyers that might see it as an added cost, more maintenance, or a liability.

Live in a historic charmer that you want to remodel? If you have areas that are beyond repair or can be changed without losing value, then go for it. Be careful about getting rid of all of the original features and historic charm of your home though…it’s historic for a reason!

Your home is listed by the number of bedrooms, so the loss of a bedroom to enlarge an owner's suite or create a new bathroom could backfire on you. Adding bathrooms or expanding a bedroom is a smart choice, but not at the expense of reducing the bedroom count, as it will change your home’s comparables in the neighborhood.

Set on having granite? It’s still a popular choice, but do your research and see what else might be an option. Marble and quartz continue to be strong contenders. Not everyone is excited about granite anymore.

Your home needs a tub, especially with children, but be wary of jetted or spa tubs. These are not what buyers are looking for. Walk in showers and freestanding tubs are design dos!

Love the aquariums you’ve seen on HGTV, and wish you had one? Think twice, built-in aquariums will only appeal to certain people.

All white rooms are out. Texture and color are in. All white cabinets and walls in a kitchen is not trending anymore, but if white is what you want, add pops of color in the backsplash and other areas such as countertops.

As much as you might love barn doors and shiplap, they will, like many hot design trends, date your home eventually and might make it difficult to resell. But if you want it, be creative and original with it.

Wallpaper is making a comeback, but only as an accent. Too much wallpaper might be too much of a good thing. If you do use it, be sure it can be easily removed for potential future buyers.

Hardwood and tile are still the flooring options of choice, with carpeting used in certain spaces. Look at what’s out there, to make an informed choice about flooring.

If doing a remodel, converting a garage to a gym or another type of room is not a smart move. Buyers want garages. A smart remodel would be to redefine the space and add storage. If you really want to convert the garage, do it in such a way that it can be converted back to a garage - don’t remove the garage doors.

Ultimately, it’s your home, and you should include design ideas that you love. Just remember that future buyers might be scared off by your choices that are too personalized. Are there ways to be able to appeal to future buyers even with your design choices and still recoup your investment? Our designers listen to you, help guide you, and present you with the best options available for your home. Get started on your home design ideas with us!